Privacy Policy

INTRODUCTION

Studio Gaia Ltd ("we", "our", "us", or "Studio Gaia") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, website, or engage us for event strategy and production.


WHO WE ARE

Studio Gaia Ltd is a luxury events strategy and production company setting the standard in creating experiences where artistry, heritage, and innovation converge. We partner with luxury brands, cultural institutions, private clients, and organisations to deliver meticulously executed events that engage and inspire discerning audiences.

INFORMATION WE COLLECT

We may collect personal information that you provide directly to us, including but not limited to:

• Contact information (name, email address, phone number, postal address)
• Business information (company name, job title)Event requirements and preferences
• Payment information
• Communication preferences
• Any other information you choose to provide

HOW WE USE YOUR INFORMATION

We use your personal information for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and completing transactions
• Sending administrative information
• Responding to comments, questions, and requests
• Delivering personalized content and experiences
• Sending marketing communications when permitted
• Analyzing usage patterns and trends
• Protecting against, identifying, and preventing fraud and other illegal activity

LEGAL BASIS FOR PROCESSING

We process your personal information based on one or more of the following legal grounds:

• To perform our contract with you
• To comply with legal obligations
• For our legitimate interests or those of a third party
• With your consent, where required by law

THIRD PARTIES

Internal Third Parties


Other companies in the Studio Gaia Group act as joint controllers or processors and who are based in the UK and provide IT and system administration services and undertake leadership reporting.

External Third Parties

Service providers acting as processors based in the UK and globally who provide IT and system administration services.
• Professional advisers acting as processors or joint controllers, including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.
• Event partners, venues, and suppliers acting as processors who assist in the planning, production, and execution of events.
• Creative collaborators, artisans, and designers with whom we may share limited client information to fulfill event requirements.
• Marketing and communications agencies who help us promote our services when explicitly authorized by our clients.
• Regulatory bodies and government authorities when required by law.
• Payment processors and financial institutions necessary to process transactions.
• Analytics and search engine providers that assist us in the improvement and optimization of our website.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions and applicable data protection regulations.

INTERNATIONAL TRANSFERS

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we have taken appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy.

DATA SECURITY

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Erasure of your personal information
• Restriction of processing of your personal information
• Data portability
• Objection to processing
• Withdrawal of consent

COOKIES

Our website may use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. We will notify you of any material changes.

CONTACT US

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: studio@studiogaialtd.com
Website: studiogaialtd.com

Last updated: 3rd March 2025